How social media’s revenue model is ruining your customer’s online experience

How social media’s revenue model is ruining your customer’s online experience

It’s getting intense out there. Forget avoiding politics – you’re lucky if you dodge the incessant commentary from that kid from high school, the negatively-charged social discourse surrounding data privacy, and vocal activists on both sides of just about every issue lurking in the wings of Instagram, Facebook, or Twitter, just waiting to troll your typo.

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